Privacy policy

MEDETONE LLC

WEBSITE PRIVACY NOTICE

Effective Date: February 23, 2026

General Information

Medetone LLC (“Medetone”, “we”, “us”, and “our”) understands that your privacy is important to you and we are committed to protecting the privacy of your personal information. This website privacy notice (“Privacy Notice”) describes the types of information that are identifiable to a particular person (“Personal Information”) that Medetone collects from you or about you when you use or access our website (the “Site”), how we use that information, with whom we share it, and the choices available to you regarding our use of the information.

This Privacy Notice does not apply to “Protected Health Information” (PHI) as defined by HIPAA. For information regarding our privacy practices related to PHI, please review our Notice of Privacy Practices.

What Personal Information Does Medetone Collect?

We may collect the following categories of information:

Information you provide: Such as names, contact information, and details submitted through online forms or appointment requests.
Device and browser information: Technical data including IP addresses, browser types, and device identifiers.
Online activity information: Records of how you interact with our Site, including pages visited, time spent, and links clicked.
Cookies and tracking technologies: We use cookies and similar technologies to enhance your experience and analyze Site traffic.
Geolocation information: Approximate location data if permitted by your device settings.

How Does Medetone Use Your Information?

We use your information to:

Operate and improve our Site and pharmacy services.
Communicate with you regarding your requests or provide updates.
Market and advertise our services to you (as permitted by law).
Protect against fraud, illegal activity, and security threats.
Comply with legal obligations and enforce our terms and policies.

Retention of Personal Information

Your Personal Information is retained for the period necessary to achieve the purposes outlined in this Notice, or as required by applicable law and professional record-keeping standards.

Does Medetone Share Your Information with Others?

We may share your information with:

Service Providers: Vendors who assist with hosting, analytics, and marketing.
Affiliates: To provide a seamless service experience.
Legal Authorities: When required by law, subpoena, or to protect the safety and rights of Medetone and our patients.
Business Transfers: In the event of a merger, sale, or transfer of assets.

Note: We do not share text messaging originator opt-in data or consent with third parties for marketing purposes.

Your Choices and Rights

Marketing: You may opt out of marketing emails by clicking "unsubscribe" or reply "STOP" to marketing text messages.
Cookies: You can adjust your browser settings to refuse cookies, though some features of the Site may not function properly as a result.
Monitoring: By using our Site, you acknowledge that we may monitor and record activity for security and quality improvement purposes.

Privacy of Minors

We do not knowingly collect Personal Information from individuals under the age of 18 on our Site. If you are under 18, please do not use this Site.

Third-Party Websites

Our Site may contain links to external websites. Medetone is not responsible for the privacy practices or content of these third-party sites.

If you have questions or concerns about this Privacy Policy, please contact us:

Medetone LLC 242 W 30th St., Suite 1101

New York, NY 10001

Phone: 888.251.7558

Email: hello@medetone.com